Zetbin Privacy Policy – Your Information Is Completely Safe With Us

Zetbin is a trusted online betting and gaming platform. We treat the privacy of our users as our highest priority. This privacy policy applies to the Zetbin website, mobile app, and all digital services.

By using the Zetbin platform, you agree to this privacy policy. We use your information solely to provide you with a better experience — never for commercial gain. Zetbin believes you should have full control over your own data.

Zetbin collects only the information genuinely needed to serve you. We never ask for anything unnecessary. Below are the three categories of data we collect:

Zetbin uses your information only for specific, defined purposes. We are fully transparent about each of them:

• Account Management: Creating, verifying, and keeping your account secure.
• Payment Processing: Processing deposits, withdrawals, and transactions.
• Customer Service: Addressing your questions and resolving any issues you may have.
• Security: Prevention of fraud, money laundering, and unauthorized access.
• Service Improvement: Analyzing usage patterns to improve your experience.
• Responsible Gaming: Identifying signs of excessive gaming and providing appropriate support.
• Legal Obligations: Meeting regulatory requirements and licensing conditions.
• Promotional Communications: Sending offers and updates only with your consent.

Zetbin never sells your personal information to third parties. In certain limited circumstances, however, some data may be shared:

• Payment Processors: Solely to process transactions with payment platforms such as bKash, Nagad, and Rocket.
• KYC Service Provider: With trusted partners for identity verification purposes.
• Law Enforcement: When required by a valid legal order or government directive.
• Technology Partners: Technology service providers essential to platform operations — all bound by strict confidentiality agreements.

Zetbin uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

You can disable cookies through your browser settings. Please note that disabling essential cookies may cause certain site features to stop working.

Zetbin uses the latest technology to keep your data secure. Our security infrastructure is multi-layered and operates 24 hours a day.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication: The option to add an extra layer of security to your account.
• Encrypted Password: Passwords are always stored in hashed and salted form.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Data Backup: Regular backups to secure locations are ensured.

As a Zetbin user, you have several important rights regarding your data:

Zetbin does not retain data beyond what is necessary. A specific retention period is defined for each category of information:

• Account Information: For the duration of the account and up to 5 years after closure.
• Transaction records: Up to 7 years as required by legal obligation.
• KYC Documents: Retained in accordance with regulatory authority guidelines.
• Support conversations: 2 years after resolution.
• Cookie Data: From session up to a maximum of 1 year, depending on cookie type.

Zetbin strictly prohibits access to its services for anyone under 18. We take extra care to protect the privacy of minors.

• Age verification is mandatory at the time of registration.
• If a user is found to be underage, their account will be closed immediately.
• Any data found to belong to a minor is deleted without retention.
• If an account is suspected to belong to a minor, an investigation is launched immediately.

Zetbin reserves the right to update or modify this privacy policy as needed. We will notify you before any significant changes take effect.

• You will receive an email notice at least 7 days before any significant changes take effect.
• The date of changes and the version number will be clearly stated on this page.
• Continued use of Zetbin after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our dedicated privacy team is always on hand to help.